The Island of research

I am looking forward to exploring the info in thr CD and booklet, sharing it with other librarians and emerging researchers. The story about the various layers of questioning Mrs Shell had to go through before geting to the real question that the couple had in mind reminds us of the importance of the research interview, the need to ask the right questions, watch body language and above make sure that we have assisted the user to clearly articulate what his/her information need is